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  1. Squadle
  2. Troubleshooting

Troubleshooting

Have an issue with your Squadle tablet that you can't resolve? Check out our knowledge articles and resources for help!

Remote Temperature System (RTS)

  • How do I replace the battery in my RTS sensor?
  • My Remote Temperature System is showing one or more sensors that are offline. How do I get the sensor(s) online?
  • All of my restaurant's Remote Temperature System sensors are showing as "Offline" in Squadle. How do I restore their connection?

FAQ

  • How do I activate Squadle Checklists/Workflows?
  • I am not receiving text alerts. What do I need to do on my end?
  • How do I contact Squadle Support?
  • How do I convert ownership of my Squadle-provided iPad?
  • How long is my data stored for in Squadle HQ?
  • Where can I order a Bluetooth Pyrometer?
See all 17 articles

Troubleshooting

  • Are Squadle services down?
  • My keyboard is split on my iPad - how do I fix this?
  • My Bluetooth pyrometer is not connecting to my Squadle tablet. How do I fix this?
  • Why does my tablet quickly lose charge?
  • Connecting the Bluetooth pyrometer to Squadle
  • The Bluetooth pyrometer will not capture product temperature, or it is taking too long to capture
See all 9 articles
Squadle